Student Information | Study Support & Resources Australia

Everything You Need
to Succeed as a Student

From enrolment to graduation — find all the information you need about studying at Le Pont International College, including policies, support, and student rights.

How to Apply

Applying to Le Pont International College is a straightforward process. Follow the steps below to submit your application and begin your journey toward a nationally recognised qualification.

Choose Your Course

Browse our available qualifications across Hospitality, Construction & Trades, and Leadership & Management. Identify the course that aligns with your career goals.

Submit an Application

Complete and submit an application form. Applications can be lodged online, via email, or by visiting our Parramatta campus. Ensure all required documents are included.

LLN Assessment

All applicants must complete a Language, Literacy, Numeracy and Digital (LLND) assessment to help us understand your learning support needs before enrolment.

Receive Your Letter of Offer

If your application is successful, you will receive a Letter of Offer outlining your course, fees, start date, and conditions of enrolment.

Accept Offer & Pay Fees

Accept your offer, pay the required tuition fee deposit, and complete your Written Agreement with the College. For international students, this step enables your student visa application.

Orientation & Commencement

Attend orientation at the start of your course. Meet your trainers, receive your learning materials, and begin your studies at Le Pont International College.

Entry Requirements

There are no formal training package prerequisites for Le Pont qualifications. However, all applicants must satisfy the following College entry requirements:

Be at least 18 years of age at the time of application or course commencement

Be treated fairly and with respect by staff and other students at all times

Access appropriate support services to assist with your study and wellbeing

Have your personal information handled in accordance with the Privacy Act 1988

Lodge a complaint or appeal against a decision without fear of disadvantage or victimisation

Receive a Statement of Attainment or Qualification upon meeting all course requirements

Fees & Payments

Le Pont International College is committed to student wellbeing and success. We provide a range of support services to help all students — especially international students — settle in, study effectively, and achieve their learning goals.

Tuition Fees

Tuition fees vary by course. A full breakdown of fees for each course is available in the course information sheet and in your Letter of Offer.

Payment Schedule

Fees are collected in advance per term as outlined in the Written Agreement. Le Pont does not collect more than the maximum amount permitted under ESOS legislation.

Refund Policy

Refunds are available in accordance with the College’s Refund Policy and the requirements of the ESOS Act. Your Written Agreement outlines specific refund entitlements.

Fee Protection

Le Pont International College participates in a fee protection arrangement to protect international student tuition fees as required under the ESOS Act and National Code.

Student Support Services

Academic Support

Students have access to trainers during and outside scheduled sessions. Additional tutorials and learning support can be arranged for students who require assistance.

International Student Welfare

Our team provides dedicated support for international students on all welfare matters including accommodation, settlement, and adjusting to life in Sydney.

Visa & Compliance Advice

We assist students in understanding their student visa obligations, including course progress requirements, attendance, and reporting obligations under the ESOS Act.

OSHC Guidance

All international students must hold Overseas Student Health Cover (OSHC). We can assist students in understanding their OSHC requirements and accessing cover.

Accommodation Advice

We can provide guidance on finding suitable accommodation in or near Parramatta, including student housing, homestay, and rental options.

Referral Services

Where students require support beyond what the College provides, we can refer students to appropriate community services, counselling, and specialist organisations.

Key Policies & Procedures

Students are encouraged to familiarise themselves with Le Pont’s key policies before commencing their studies. These policies outline your rights and responsibilities as a student.

Attendance Policy

Students are encouraged to familiarise themselves with Le Pont’s key policies before commencing their studies. These policies outline your rights and responsibilities as a student.

Course Progress Policy

Le Pont monitors the academic progress of all students to ensure they are on track to complete their qualification within the expected timeframe. Students who are at risk of not making satisfactory progress will be contacted and supported with an intervention strategy. For international students, consistent unsatisfactory course progress may have implications for student visa status and may result in reporting to the Department of Home Affairs under the ESOS Act

Assessment Policy

All assessments at Le Pont are conducted in accordance with the principles of validity, reliability, flexibility, and fairness. Assessments include written tasks, practical demonstrations, and observations. Students who do not achieve competency on an assessment task will have the opportunity to be reassessed. The College provides clear feedback and support to help students achieve the required outcomes.

Deferral, Suspension & Cancellation

Students may apply to defer or temporarily suspend their studies in exceptional circumstances. Applications must be submitted in writing with supporting documentation. The College may also initiate suspension or cancellation of enrolment in cases of serious misconduct or persistent failure to meet course progress requirements. International students are reminded that changes to enrolment status must be reported to the Department of Home Affairs.

Unique Student Identifier (USI)

All students are required to provide a valid Unique Student Identifier (USI) prior to commencement. The USI is a reference number that allows your training records to be captured in a centralised government system. Students can create a USI at usi.gov.au. Le Pont cannot issue a Certificate or Statement of Attainment without a verified USI.

Complaints & Appeals

Le Pont International College is committed to providing a fair and accessible complaints and appeals process. If you have a concern, we encourage you to raise it promptly.

Informal Resolution

In the first instance, students are encouraged to speak directly with the relevant trainer or staff member to resolve the matter informally and promptly.

Formal Complaint

If the matter is not resolved informally, students may lodge a formal written complaint with the College. Complaints will be acknowledged within 5 business days and investigated fairly.

Internal Appeal

If a student is unsatisfied with the outcome of a formal complaint, they may appeal the decision. Appeals are reviewed by a senior staff member not involved in the original decision.

External Appeal

Students may also access external independent dispute resolution. International students may contact the Overseas Students Ombudsman (OSO) at any stage of the process.

RPL & Credit Transfer

Recognition of Prior Learning (RPL) allows students to have their existing skills, knowledge, and experience recognised toward their qualification — without needing to complete units where competency can already be demonstrated.

Credit Transfer allows students who have already completed units of competency at another registered training organisation (RTO) to have those units credited toward their qualification at Le Pont.

Applications for RPL or Credit Transfer must be submitted at the time of enrolment or before commencing relevant units. Supporting evidence and documentation will be required.

Questions? We're Here to Help.

Our student services team is available to answer any questions about enrolling, fees, visas, or student life at Le Pont.

Everything You Need to Succeed as a Student